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Cookies Policy

This Cookies Policy explains how Velvet Spin Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other terms that apply to our services. We use cookies to help the website function, remember your preferences, understand how visitors use our pages and support relevant communications. This policy also explains the choices available to you when cookies are placed on your device.

Velvet Spin Casino operates under a Curacao eGaming licence. Games use an RNG certified by iTech Labs, and player data is protected with 128-bit SSL encryption.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They contain information that allows a website to recognise a device or remember certain activity. Cookies do not normally identify you by name on their own. However, information collected through cookies may be linked with other information that we hold about you, depending on how you use our website and services.

Some cookies are set by Velvet Spin Casino, while others may be set by service providers that help us operate, secure, analyse or improve the website. These service providers may process information in accordance with their own privacy notices and the arrangements we have with them. The use of third-party cookies may change over time as our website, technology and service providers develop.

In addition to cookies, we may use related technologies such as pixels, tags, software development kits, local storage and similar tools. In this policy, we use the term cookies to refer generally to cookies and these related technologies unless a different meaning is clear from the context.

Why cookies are used

  • To keep the website operating and support essential functions.
  • To help protect accounts, transactions and the website from fraud, misuse and unauthorised activity.
  • To remember choices such as language, region, display settings and other preferences.
  • To understand how visitors navigate and use the website.
  • To identify technical errors and improve website performance.
  • To support advertising, marketing and communications where permitted and where relevant choices have been provided.
  • To provide information that is more relevant to your interests and interactions with our website.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, session management, security controls, page navigation and other features that you request. Without these cookies, parts of the website may not operate correctly. Because they are needed to provide a service you have requested, they may not be removable through every cookie preference tool. You may still be able to block them through your browser, but doing so can prevent access to some website features.

Preference and functionality cookies

These cookies allow the website to remember information that makes your visit more convenient. For example, they may remember selected settings or help provide a consistent experience between pages. If you reject these cookies, the website may still be available, but some preferences may need to be selected again or certain functions may not work as smoothly.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about the pages visited, the time spent on a page, the links selected, the device or browser used and whether an error occurred. We use this information in an aggregated or otherwise reviewed form to monitor performance, identify improvements and understand general patterns of website use.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help us measure campaigns, limit repeated advertising, understand interactions with promotional content and show information that may be more relevant to your interests. These cookies may allow activity across different websites or services to be associated with a device or browser. You can usually control these cookies through our preference tools or your browser settings.

Session and persistent cookies

Session cookies are temporary and are generally deleted when you close your browser or end a browsing session. Persistent cookies remain on your device for a set period or until you delete them. The time a cookie remains may vary according to its purpose, the settings applied and the provider that places it.

4. Privacy, updates and enquiries

Information collected through cookies may include technical and usage information, such as an internet protocol address, browser type, device type, operating system, referring page, pages viewed, approximate location, date and time of access and interactions with website features. The information collected will depend on the cookie or technology involved. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We may use cookie information to maintain website security, support responsible operation of our services, investigate suspicious or unauthorised activity, measure website performance and improve content and functionality. Where information is shared with service providers, we expect those providers to use it only for appropriate business and service purposes and to apply suitable safeguards.

Cookies may be placed by third parties that provide analytics, security, technical, advertising or other website services. Third-party providers may use their own cookies and may process information under their own terms. We do not control every third-party cookie or the privacy practices of every provider. You should review the relevant provider information where you want to understand how a third party handles cookie-related data.

This Cookies Policy may be updated when our website, technology, service providers or legal obligations change. The updated version will be made available on this page and may include a revised date or other notice. We encourage you to review the policy periodically so that you remain aware of how cookies are used and what choices are available.

If you have a question about this Cookies Policy or want to understand how to manage your preferences, please use the contact or support options made available on the Velvet Spin Casino website. Do not send sensitive account or payment information through an unverified communication channel. Our Privacy Policy contains further information about personal information, access requests, corrections and privacy-related concerns.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Optional cookies will be used only where the relevant settings, consent or other lawful basis permits their use.